Report Summary

Cyber incident response: Are business leaders ready? is an Economist Intelligence Unit report sponsored by Arbor Networks. It examines the level of corporate preparedness for data-related incidents and the response plans businesses are putting in place. The report draws on the results of a global survey of 360 senior executives and in-depth interviews with industry experts. Some of the key findings from the report are set out below.

Why read this report

  • The frequency of incidents is on the rise, but hackers are not always to blame
  • The emphasis on incident response is driving the formalisation of plans and processes
  • Most organisations rely on external providers to assist with an incident response
  • The level of preparedness is being held back by a lack of understanding about threats
  • Automated detection of incidents is growing in importance, but employees remain vital
  • Firms remain reticent about disclosing incidents and sharing intelligence about threats
The likelihood that you will know about an incident having occurred within 24 hours is minimal
Mark Brown, director, cyber security, EY


Published:March 18th 2014

James Chambers
Interviewed for this report:
  • Toby Merrill, vice president, professional risk, ACE Group
  • Abbott Martin, senior director, Corporate Executive Board (CEB)
  • Carol Umhoefer, partner, DLA Piper
  • Steve Collins, senior vice president, Edelman
  • Mark Brown, director, cyber security, EY
  • Bob Parisi, practice leader, network security and privacy, Marsh
  • Linda Clark, deputy counsel, data security and information compliance, Reed Elsevier
  • Brad Judy, director, university information systems security, University of Colorado

Proudly sponsored by

Related Analysis